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Product Details
Customer Reviews (33)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Paintfayre (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of paintfayre.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (33)
Average Rating:
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The picture came quickly 15.01 07.02 was ordered, complete color sticker picture, brush, paint, canvas and listing where duplication numbers paint drawing was packed in air defense and inside поралонавая tube, but it did not help, single not much hesitated, that's okay, will be extended on a stretcher.
Packed very well, ordered 10 Jan 2018 and received 29 Jan 2019 years (Omsk). Just like in the description, krasochki tiny, necessary as it is moderately dye will! Come a little crumpled in corner, but think nothing to worry about! Overall very good, recommend!
All Is super, even canvas not hesitated. this is my third picture with Ali) Recommend)
All of excellent quality. Recommend store
Delivery s 30.11.18 by 10.01.19 Укрпоштою to Сумської області. Komplektі s blade for малювання by numbers takozh poklal canvas s паперу on yakomu takozh can малювати by numbers. Зразок надруковано on наклейці, yak can кудись приліпити. Takozh from komplektі three пензлики, I krіplennya to стіни Hoca zamovlyav without frame. Zamovlennyam zadovoleny Prodavtsevі.
This time took delivery of 35 days, the longest in 7 orders. Picture complex, that's it!
This is my second owl, first presented, if all the great
Order came for 28 days to Arkhangelsk area (Вельск). Picture corresponds to the selected order. Not wrinkled, damaged, well packed. Optional pattern to verify the numbers there is a sticker. Recommend store.
Seemingly different. Paint fresh, clear picture. There is also a test paper sheet, brush and loops for frame, though I ordered and without frame. Shipping Krym 2.5 weeks. Transportation slightly hesitated edge canvas, hope vyrovneetsya. As нарисую be sure to confirm a review.
First experience in such раскрасках, numbers are clear, paint at this stage is enough. IN stock three brushes of different width, Painted only average at the moment. There is a very convenient picture double figures, because that is the закрасишь, or greased, comfortable, and small picture with the result is very helpful. Thank You very happy))
as long as standard, have not рисовали, and how under a will there
thank you very much, дошло all good, store,'ll more order
25 days before goods come m. o. sent fast store. from foam tube накручен was on canvas. air with wrapped in were paint canvas and cameras. all whole. баночек paint 27, not потекли, засохших also like no. three brush. mount and frame. the very satisfied. thank you very much seller and good luck!
russia (томск) дошло within 30 days. packed well, whole came frame. recommend store.
шла moscow to 4,5 weeks. commodity itself packaging and excellent quality!
came pretty pattern. запаковано good, without damage. it included: canvas, paper circuit, pattern on ready picture with glue, brush three different sizes two hooks, two screws paint. all like, good! засохшие not paint. later дополню feedback turned it will show
good quality) cool pattern)
high quality all packed, the dv дошло safe and sound. thank you .. n store
shipping long slightly
заказываю second time. all like it very much. hight quality packaging. shipping fast. all recommend.
Beautiful painting by numbers kit. Perfect service from a top store, lighting fast postage to Australia, secure packaging. A pleasure to deal with and to recommend to all. Thank you.
excellent, before shipping period. pattern good, out заказываю first time. uniquely recommend!
commodity шёл 2 month. 1мес заканчивался period when delivery within, opened the dispute, выслали. дополню later.
slightly larger шла parcel month. well packed, валике on. immediately gone daughter paint.
region 27.03 заказала тульскую mail come on 31.01. have not рисовала. future mount put store frame, баночек 27 and 3 paint brush. jars with paint small. not be enough suddenly afraid straight. отпишусь then. покачеству and dignified and until all packed.
commodity excellent. packed well. about shipping minsk month (belarus). recommend
picture super. color bright. качесвто good paint and cloth
all is well packed, long ждала true, but it's cost. thanks to store.
good picture. all included. приобреталась gift
thanks. all good.
as always all is excellent. fast, high quality
packed well, not помято, frame fasteners, paint, brushes are all in stock. very satisfied.
very like picture .. order more'll