
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All very good. Packages in inflatable space suit. The wife said that such a print she had never seen! Says, the store is great. Now order will only here. Recommend to everyone!
The Parcel was about a month before the st. Come packed in roll. Packed with high quality. Canvas good, коаски tiny, but I read all missing. Canvas, photo and spare sheet. Some are not designed, complicated pattern, very small fragments. But oh well. Let 'S See what happens. Then throw off.
Well packed. All over the place
moscow ram to shipping. отслеживалось. packing super, all турбе and roll. пропечатаны figures clearly. full set. satisfied i. thanks to store.
packed well. delivery month. all intact.
I enjoyed to make shopping from your store. I recommend this store.
all super fast shipping
саратовской month to flat, отслеживалось. this store first out заказываю time and all as always height. whole paint, помялось. goods seller recommend.
month came picture.
дошло fast, packed well. 5 stars of
all is excellent. засохшие not paint, relatively shipping fast. general price chic.
packed super, shipping fast.
store good, упокавал very firmly in china, помялось no. order recommend.
paint canvas and order. расстроилась with frame and curve with crack because it. it think such as not money store отписался me send other request my in response to the next time that will make discount. see :)
дуже добре. recommend!
excellent picture! москву come in a month. paint good, bright, not высохшие. satisfied i. only shortcomings помялась picture-bit during transport, but it is not scary.-раскрашу добавлю as photo.
description all-match. paint fresh, picture safe and sound. packed perfectly.
it's all safe and sound. уложено all is very good, and good quality. recommend!
5!!!
for харьков-ukraine delivered in half month. quality is excellent, повредеилось nothing all packed well. recommend.
came krasnodar parcel in 1,5 month, all matches the description. track trackable.
it is safe and sound all, quality проверила until
packed bad! three заказывал picture. вперемешку запакованы were all in one package порвался which торчали & stick out. переупаковывать and sort pattern give people need to now.
дождалась! super! very satisfied! recommend! thank you!