We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Immediately ordered 3 picture, came in a package, well packed. Seller recommend
Thank for communication and fast delivery. At first glance is complete, quality paint to check in.
Thank You very much. Нетерпится start painting. Very beautiful and big picture. Set in the canvas with outline римунком and figures, there is paint, two brush and two images (one-small color total, and the second-A4 format-copy contour with numbering).
Do not paint, buy the gift. SHIPPING is not long, well packed, had no damage!! Thank you shop, your great sales :)
Fast shipping 16 days of holidays, to track all the way. packed well, do not wrinkle, canvas is wound on a roll, and top with the air bag. yet there are duplicate paintings on paper. As finish, will add a review.
An order was made 04.10 received 26.10. All good, bright colors, canvas or wrinkled, all very well packed
Thank you very much, packed well all over the place
The Parcel was almost a month. It's packed, hesitated.
fast delivery month. immediately 2 заказывала picture. sent in one package. all packed well, only slightly помялся edge. smooth picture, clear, all visible.
fast delivery
заказываю second time. honest store. it's a month. цело all, not помято
store is summarized as always, fast shipping fresh, good packing
ok
shipping ждала look pictures. заказывала 11.11, received 30.12, store поддерживал it all the time, нервничала especially not so long out the delivery. paint excellent, not dry, fabric good quality. thank you)
beautiful. price and quality in height. recommend. fast shipping
дошло fast, not помчалась. satisfied, посмотрю paint
delivery fast, packed well.
and quality is very beautiful! thank you!
order come quickly, well packed, помялось no. paint fresh, happy to is drawn. thank you store! highly recommend this all seller. order will still.
! order. it is well packed, fast track отслеживался only блеклые, but it was ожидаемо
less шла picture month. high quality packed. прогрунтован canvas. paint fresh. satisfied order. thank you.