| Buyer | Real customer reviews |
|---|---|
N***a   |
3 Feb 2019 07:53 Thank you very much! Everything is fine, delivery fast, well-packaged, when decked lay out. |
N***h  |
16 Jan 2019 15:40 Thank you. |
|
E***a |
11 Nov 2018 09:22 Canvas dented, is complete. A complex pattern of color. |
|
H***a |
7 Nov 2018 10:00 Ordering the picture here is not the first time. All fast and good. |
E***v  |
26 Sep 2018 11:10 Always order in the store picture. Always and everything at the highest level. Packaging excellent canvas arrive rovnenky. Paint always. Brush attachment-all over the place. AND most importantly, it is the only store, in which some promise picture so it turns. Face to face with the store shows a picture, and when you draw-nothing like it is impossible, either in form or by color. WITH this store have not had any problems… Pleasure) Thank you so much DRAWJOY Official Store! |
L***o  |
19 Sep 2018 01:05 Get faster. Packed very well! (in). Canvas high quality, as a professional. Reverse Side canvas white. There is a color picture and chart A4 format. Thanks to the store. |
|
L***o |
25 Apr 2018 22:01 communicate with people optional nice thank you goods and good quality fast ship |
|
Customer |
24 Apr 2018 02:06 to store. устроило all, all qualitative, matches the description. отслеживался track |
|
S***i |
20 Apr 2018 12:10 All OK. Thank You |
|
O***a |
9 Apr 2018 09:56 fast shipping and excellent! |
|
O***o |
5 Apr 2018 11:43 very satisfied. fast shipping thank you. |
I***a  |
2 Apr 2018 09:09 thanks to store. buy it 5-ю picture, quality is good, size fit, not send delays. |
|
Customer |
27 Mar 2018 21:25 Goooood! |
Customer  |
6 Mar 2018 21:02 communication and selling was pesima even when you fashion pedi extendiera Protection Purchase no contestó fashion. |
|
Customer |
24 Feb 2018 10:50 satisfied order, as all in the description, not помялся canvas, all good paint, one painting pleasure, store parcel sent the next day delivery. |
|
I***a |
23 Feb 2018 22:03 though no sorry that good canvas oh also whole paint with frame выбирали thought that when |
|
V***v |
22 Feb 2018 02:52 paint will thank you |
|
L***h |
14 Feb 2018 10:07 all урала week to 3. молодцы excellent packing place! thank you |
|
A***s |
14 Feb 2018 02:13 come very fast. |
|
E***k |
8 Feb 2018 01:16 all packed perfectly. logjams no. the numbers and чёткие. thanks to store. |
|
M***a |
7 Feb 2018 08:25 package packed well, помялась not on the go. picture is quite complicated, try, it out. thank you! |
|
V***o |
2 Feb 2018 10:32 three in minsk came. canvas намотан gently tube not помялось, are intact paint. thanks to store. order it'll still. |
M***a  |
25 Jan 2018 04:33 Goods ok. I recommend the store. |
|
E***i |
25 Jan 2018 01:00 all good enough colors |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
British Pound Sterling (£)
Canadian Dollar (CA$)
Danish Krone (DKK)
Euro (€)
Netherlands Antillean Guilder (ANG)
New Zealand Dollar (NZ$)
Norwegian Krone (NOK)
Swedish Krona (SEK)
Swiss Franc (CHF)
United Arab Emirates Dirham (AED)
