Buyer Protection
Safe shopping
Easy returns and refunds
Free Shipping Worldwide
Product Details
Customer Reviews (32)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Paintfayre (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of paintfayre.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Related Products
Real customer reviews (32)
Average Rating:
5 out of 5
5 out of 5
5 stars (32)
4 stars (0)
3 stars (0)
2 stars (0)
1 star (0)
My first order. Fits the description of goods, well packed, moskvu delivered in 2 weeks. Put fasteners on the picture. Seller recommend. Sending a very happy! Thank You Very Much.
Order came very quickly! IN Leningrad region for 2 weeks. Very happy! Thank You Very Much!
Order came after 3 weeks of Bashkortostan. The Picture is very like, all the lines are clear, bright colors. Not regret that ordered, thank you)
Did not communicate with. The picture was sent at once. Come in Tyumen, about, for 3 weeks. Courier delivered right in the apartment. Very happy. It's all in perfect condition. The Picture is wound on the foam тубос, paint fine brush too. Thank you very much and service delivery in the house.
Delicious! Me just tears with delight! Much worse than expected result. AND the long delivery. AND shipping was only 2 weeks
Thank You Very Much. Very happy with the order. The Picture Is almost finish. It 'S Very Exciting. It took me at all, just two days in a few hours. Replacement ink 6 and 2 do not need. Paints enough, I not разбавляла with water.
Omsk parcel arrived for 16 days. Packed well. Match the description. Paint is not tried, but looks cool! Long wanted to take the picture, but the regular store price is too high. Complete a paint and brushes. Order, you will enjoy :) did not communicate with
How cool stuff!) sitting painted two days (14 hours). Very satisfied, recommend!)
Great quality. Paint smell good. Brush. Delivery within 2 weeks KMAO. Seller recommend monitored in every city. Will order more from this store.
Very satisfied, track, it for 2 weeks. Canvas hesitated (even though he was wrapped around the roller), hope will not be visible. Paint all fresh, thick, but the number of thought that paints a very small. Hopefully enough for the whole picture. Some colors two jars.
it is fast
is drawn very easily. разводятся paint water.
it's all carefully packed, brush and set, both in all the store. выложу нарисую need as photo.
заказывала first time. parcel дошла very fast. satisfied order. thank you.
spb шла to picture smoothly, цело all, satisfied commodity, to продовца
it is fast, packaging is good, for good quality reasonable price. recommend!!!;) it's fast, packing good, reasonable price for a good quality. recommend!!!;)
fast shipping! canvas excellent quality recommend!!!
владикавказа to order thanks to store shipped within 20 days.
far hacerlos
First i thought there isn’t enough paint but now i think it’ll be fine. It’s my first painting by numbers and it looks really cool!
super!!! brush quality canvas and excellent, enough paint.'ll more order!)
тольятти полторы week to come for goods. the item with roll packed in тубусом inside. complete, 3 brush (quality is not brush), hardware picture. выложу finished by a. recommend store. order more'll.
matches the description
satisfied i all good
excellent picture came quickly, ярославля to less than two weeks. satisfied order. order more'll exactly.))
i really like. and super gift idea!
молодец store! 10 days before it somewhere moscow. packed well, there are all included. advise.
packaging might be better but the goods does not hurt, so all ok. hope it will be interesting and lovely.
weeks about дошло башкирии to all super. send a beauty later. recommend store. the first time not заказываю. ☺
высохли not paint, their enough, very beautiful, fast shipping
picture has come very fast. помятая, tassels good. 3 pcs
fast shipping. paint good. came 29.03.18 заказывал 1900.04.18. recommend.