Buyer | Real customer reviews |
---|---|
J***v ![]() ![]() |
11 Dec 2018 02:57 Thank you very much |
G***n ![]() ![]() |
19 Oct 2018 17:56 Thank you very much for your wonderful service and product. Allow me to wish you and your family and business a long life and good fortune |
T***k ![]() ![]() |
14 Oct 2018 21:39 The picture turned out very nice. Thank you! |
I***e ![]() ![]() |
2 Oct 2018 09:42 Reserved for coins, the picture looks very beautiful and very fast shipping |
T***a ![]() ![]() |
15 Sep 2018 04:58 Fast shipping. Quality on top! Recommend this product and store! PS: Picture for beginners at the time! |
M***a ![]() ![]() |
2 Apr 2018 10:50 it is quite fast. отслеживался track, помогло very, tk. извещения mail with no. canvas good quality. and paint brush full set. see out that |
L***n ![]() ![]() |
24 Mar 2018 16:46 Perfect...Thanks |
L***s ![]() ![]() |
14 Mar 2018 04:43 Perfect |
B***n ![]() ![]() |
5 Mar 2018 18:03 thank you very beautiful |
V***a ![]() ![]() |
4 Mar 2018 10:34 immediately 4 закзывала pattern, packed store collectively валике one. hard получилась design, помялось no. delivery fast, spb up to two weeks, given the chinese new year, шла real package that is 7-8 days. recommend. |
O***a ![]() ![]() |
26 Dec 2017 09:53 this заказана picture was 11.11, received in ulyanovsk 25.12. packing excellent, not dented canvas, вытекали not paint. satisfied very, thanks to store. |
A***y ![]() ![]() |
5 Dec 2017 06:31 дошел goods on time. 2 pcs/lot заказывал not fit and помялись description. happy to store sales. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.