| Buyer | Real customer reviews |
|---|---|
E***n   |
17 Jan 2019 09:29 Order reached Australia from 15.12 to 17.01. All packed in Roll: pictures and diagrams. THE paints the picture which hesitated. But in my paint oil and watercolor. Will add a review, when performance at least 1. |
O***l  |
9 Jan 2019 08:17 Delivery fast, there is a set of all statements. Thank you |
|
E***a |
9 Jan 2019 00:59 All great. |
|
N***a |
25 Dec 2018 01:24 Came well packaged goods, store recommend, thank you very much! Will order again |
|
O***a |
14 Nov 2018 21:58 Perfect as usual! Buying from this shop far from the first time - every buy is great! The canvas is wrapped nicely, paints are in bubble wrap, brushes and nails. Great store - great stuff |
|
K***a |
31 Oct 2018 10:06 As always the top!!! Super Quality!!! Thank you!!!! |
|
A***A |
11 Oct 2018 08:46 Goods in Chelyabinsk region went last month. Packed perfectly, even play football, do not break. Satisfied with the purchase. As try to accomplish your goal |
|
O***a |
9 Oct 2018 09:11 Was for a long time, but not the store's fault. It Turned Out that month package lay in the mail, despite being in this period visited the mail 3 times. Well packed, 24 colors. Draw. But think everything will be fine. |
|
D***a |
22 Aug 2018 03:01 Order reach Kazan for 2 weeks, packed well, but the canvas hesitated, in principle, not as critical, everything is in place, recommend) |
|
G***a |
19 Apr 2018 07:19 last picture has come!! super!! high quality packed!! all bright paint, new!! very трубочку folded into a picture, it and paralon!! thank you so much store and fast shipping quality and packaging, and very picture!!! |
|
M***v |
18 Apr 2018 06:28 match all order! thank you! молодцы! :-)) |
|
N***A |
16 Apr 2018 06:22 walking in order long received all in total, paint. packed all is very neat. вложен. |
|
S***Y |
14 Apr 2018 07:01 set full, quality is good. |
|
M***a |
13 Apr 2018 07:59 store not общалась, no needs, therefore 3 star. satisfied order. |
|
Y***y |
24 Mar 2018 05:18 hit the chinese new year. order with ждала february 14, it got march 25, fresh paint all! |
|
T***a |
23 Mar 2018 01:44 well packed, it is fast |
|
L***a |
3 Mar 2018 03:35 Gut!!! |
|
A***n |
24 Feb 2018 06:41 5+ |
|
Customer |
20 Feb 2018 14:42 it all. full set. fast shipping |
|
E***V |
14 Feb 2018 23:02 excellent item packaged нареканий quality without. recommend |
|
P***a |
24 Jan 2018 11:44 month came picture well packed. paint, brush rolled gently canvas. subframe no. the first picture all is very likes. |
|
S***v |
17 Jan 2018 21:07 all of good quality, delivery time, packaging. just do not put this diagram supporting picture. |
|
Y***a |
11 Jan 2018 03:07 thank you, high quality and fast all) |
|
L***a |
6 Jan 2018 05:07 all fine, good packing, fast shipping paint bright, will love to draw... to store thank you .. |
|
M***h |
6 Jan 2018 01:29 заказала 17.12, mo come in 5.01. perfectly. it was gift i do not видела. people, all like in the shop, paint, brush. заказала no frame. recommend. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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