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Product Details
Customer Reviews (30)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Paintfayre (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of paintfayre.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (30)
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5 stars (30)
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Very fast shipping-in Tver 2 weeks. The Picture came well packed, smooth, wound on a roll. All match the description. Will be ordering more. Seller definitely recommend! Thank him very much!
Everything is just fine, that does not wrinkle, холс smooth, good paint. AND even fire. Courier straight up and it's free.
Items come in 2 weeks to Rostov-on-Don. IN some places, wrinkle, but generally not critical, aligned hope. And much to find fault with the picture at this price is stupid as in stores the picture by numbers are $1000 and above. Seller recommend!
The picture came quickly, all complete.
Super super, if it will show the end result advise
Packed perfectly! Cloth, which rarely comes across, in general, I am very happy and vendor and product, now only then will order, thank you!
A Good set of creative! Paint all fresh canvas very well packaged, so no creases! The Result was later will show. Canvas cotton, the light lit, clear natural fiber! Primer middle, paint have good cover cloth!
Goods received was quickly. A little dented canvas, but that's okay. Let's see what happens)))
Delivery very fast. Thank you! It all together. Product quality, consistent with the description.
Item arrived. Packed Well, paint and brush запаковыны tight and separately from the canvas. Canvas not hesitated and came in one piece. Thank you for the speed and quality. Will order more from this store!
picture of super
all вложено gently, canvas fabric, working principle is clear, thank you!
mo заказала 8.04.0 received in 26.04. all is excellent. have not рисовала)
excellent picture! контир clear, paint and brush set! to store thank you! goods come fast!
best store (1 times заказывала)! pattern lovely not paint dry, fast shipping trackable. packed full reputably! recommend!
delivery of the month. отслеживалась all the way.
goods very well packed. paint intact, there are 3 different brush. also have attachment to hang on the wall. all advise.
all is excellent, fast shipping thanks to store.
likes.
like picture)
full set. thank you
all perfect! field have no number!! show a!!
beautiful picture! goods quality and fast delivery. дошло to local post within 18 days. straight edge cloth, complete brush, mount paint wall.
come in a set: canvas, paint 24 pcs, 3 tassel, gold pattern & 2 loop the screw mount 2.
excellent, fast shipping all colors sufficed.
paint, contour visible. пробовать'll
well packed. arrived perfect
picture заказала april 1, 19 came. packed well canvas, замятин no damage and no. paint brush set. will draw))) thanks to store;) recommend
super picture
all lines clear, all kind of your figures places. order come quickly, satisfied goods. to all :) закпзывать store now only this'll!)