Buyer | Real customer reviews |
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V***a ![]() ![]() |
2 Feb 2019 05:50 Fast delivery, all the time. quality is excellent, all is well sealed, no wrinkle) fully satisfied with my first order from this store!! thank you so much) |
B***c ![]() ![]() |
19 Sep 2018 10:56 Super |
M***m ![]() ![]() |
22 Apr 2018 07:47 come on time, all the same as in description. заказываю second have this best-store. have all color, printed canvas loop brush and pattern. |
Customer ![]() ![]() |
27 Mar 2018 00:06 2 дошёл goods to russia, but, unfortunately, and put this set off paint перепутал store. found it beautifull start when picture. set claims to not, figures as seen paint good, пропечатан canvas clearly. seller agreed to re-send send goods, many thanks for this ставлю and 5 stars. придёт when, number on the canvas paints themselves. |
Y***k ![]() ![]() |
10 Feb 2018 04:57 super table! well packed. |
N***r ![]() ![]() |
9 Feb 2018 09:43 упакованным and well received goods. thank you for shipping. complete all have. |
Y***a ![]() ![]() |
2 Feb 2018 11:05 three ульяновска came to picture. ordinary was packed, excellent quality canvas itself but nowhere помялся. standard bundle: canvas, paint, brush подвесы, small picture. пропечатаны figures are very good, двоятся some, is there are small, paw look under will need them. новечка for picture. |
S***d ![]() ![]() |
20 Jan 2018 06:38 sent by store дочка satisfied very fast seller recommend seller best wishes delighted daughter 2 pattern |
G***m ![]() ![]() |
8 Jan 2018 04:32 new fast .. many thanks |
O***a ![]() ![]() |
26 Nov 2017 22:54 came picture fast!! brush in place, also paint))) quality is very good. thanks so much for store fast ship!! |
V***z ![]() ![]() |
22 Nov 2017 17:39 EVERYTHING well arrived |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.